What is “Zoom fatigue”?

Bob Hutchins
2 min readAug 31, 2021

And tips to help ease it.

Zoom fatigue is a phenomenon that occurs when our brains use the wrong cues to process information. On a video call, we only have access to visual stimuli which makes us feel very uncomfortable as it forces us into “constant gaze,” essentially being forced into staring at someone’s face for an extended period of time. This feels unnatural and tiring because, in reality, people don’t usually stand within three feet of one another while making eye contact (except maybe with close friends or family) .

This phenomenon is known as “zoom fatigue” and the “zoom lens” is essentially “forcing us to stare at one another.”

In addition, the “zoom lens” also forces speakers and listeners to “face each other straight on,” which makes it difficult for people who are trying to have a conversation

This feeling of discomfort can lead to increased thoughts about how you look, which will give you a case of “the nerves.” When over prolonged exposure to this mode, our brains’ visual processing system starts working overtime. Thus, fatigue sets in.

While it may be hard for some people, learning to make yourself feel more comfortable when looking in a mirror or even just being aware that what you’re going through is common, can hopefully help ease the effects to some degree.

Here are 4 additional tips to help ease Zoom fatigue…

  1. Stop multitasking while on Zoom calls. “The more we do, the less well we do it.” If you are looking up reference materials or reading notes while on Zoom to “stay current” you will continue to experience fatigue.
  2. Make sure that your computer screen is at a “comfortable distance” away from your eyes, and not too high or too low.
  3. Take frequent breaks. For calls that will go longer than an hour or more, take a few mins away from the screen every 30 to 45 mins. Encourage the other participants to do the same.
  4. Make sure the lighting in your room is appropriate for video conferencing. If it’s too bright, you’ll feel washed out and tired; if it’s too dark, you’ll squint and get sore eyes.
  5. Turn off your own image window so that you can focus on the content and the other speakers instead of yourself.

Zoom fatigue is a real thing. But being aware is most of the battle. Try some of the tips I mentioned above, and you will start to feel the difference. If they don’t help and you still feel exhausted, then turn to email, text, or just a good old-fashioned audio-only phone call. Mix it up!

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Bob Hutchins

Cultural Interpreter, Digital Strategy, Fractional CMO, The Human Voice Podcast, Author-Our Digital Soul